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All the questions


ALL THE QUESTIONS

Most frequent questions


BROCHURES







CONTACT

Phone: +(505) 738-6341
Mail: support@metroexpresscouriercompany.com
  • Why do we need a copy of the shipper's invoice
  • What services do we offer?
  • Why do i need to provide a copy of my shipper's Invoice
  • How reliable are we?
  • How do we commit to you?
Why do we need a copy of the shipper's invoice

Per NMFC Item # 300110, an invoice must be provided to substantiate the value of the product. This invoice will not be distributed to a third party, unless otherwise required by law.

What if i discovered concealed damages after delivery?

It is the consignee’s responsibility to report concealed damages to the carrier. Please contact Metro Epress Courier Company at +(505) 738-6341 and ask to speak with A Customer Service Representative. Concealed damages must be reported within 48 hours from the time of delivery.

Who can file a freight claim?

Either the shipper, consignee, billing party or a third party logistics company may file a freight claim against a shipment, however only one claim per shipment maybe honored by the carrier.

Why should a logistic company's origins matter to me?

The roots and experience of a logistics provider will make a profound difference in the quality of its solutions and level of understanding its people demonstrate in your business. Most 3PLs come from a transactional transportation logistics background. While they can be strong in arranging air, ground, trans-oceanic or multi-modal shipments, their other logistics services may have been developed afterward, as complements to appeal to customers at either end of transportation. In contrast, Metro Epress Courier Company is an industrial contract logistics provider. We come from industrial roots and have a perspective and understanding of exactly how logistics will improve your productivity and profitability throughout the supply chain.

How quickly can shipment be delivered?

It depends, how quickly do you NEED it delivered? Tranzmile designs custom SOP’s around some of the strictest service level agreements in the industry. Whether there is a patient on a table and a medical device needs to be delivered within 90 minutes, or marketing material that needs to be delivered next day, Tranzmile will customize a solution around your specific needs.



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